Privacy Policy

Privacy Policy

Bella Vita Dental ("Bella Vita Dental," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and our dental practice.

Contact Information

Bella Vita Dental
3900 Fifth Ave #270
San Diego, CA 92103
Phone: (619) 810-1864

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily submit through forms on our website, including:

  • Name
  • Email address
  • Phone number
  • Appointment requests
  • Insurance information
  • Any information included in messages or inquiries you submit

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring websites
  • Website usage and interaction data

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments
  • Respond to inquiries and requests
  • Provide dental services and patient support
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Communicate important practice updates
  • Comply with legal and regulatory requirements

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, to better understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • Geographic region
  • Referral sources

This information is aggregated and generally does not identify individual visitors.

For more information about how Google collects and processes data, please review Google's Privacy Policy.

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on offered by Google.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience, improve website performance, analyze traffic, and support website functionality.

Cookies may be used to:

  • Remember user preferences
  • Understand website usage patterns
  • Improve website functionality
  • Support analytics and performance measurement

Most web browsers allow users to manage or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

Cookie Consent Management

Our website utilizes CookieYes, a consent management platform, to help visitors manage their cookie preferences and comply with applicable privacy regulations, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

When you visit our website, you may be presented with a cookie consent banner that allows you to accept, reject, or customize certain categories of cookies. Your preferences can be updated at any time through the cookie settings available on our website.

CookieYes may maintain records of consent choices to help demonstrate compliance with applicable privacy regulations.

Accessibility Services

Bella Vita Dental is committed to providing a website experience that is accessible to all users, including individuals with disabilities.

Our website utilizes UserWay accessibility technology to provide tools that may assist visitors in accessing website content. These tools may include features designed to improve readability, navigation, contrast, text sizing, keyboard navigation, and other accessibility-related functions.

While we strive to maintain accessibility standards and continuously improve accessibility, third-party accessibility tools are provided as an aid and may not guarantee accessibility for all content, devices, or individual circumstances.

If you experience difficulty accessing any content on our website, please contact our office so we can provide assistance and work to address the issue.

Sharing of Information

We do not sell personal information to third parties.

We may share information with trusted service providers who assist us in operating our website and providing services, including:

  • Website hosting providers
  • Analytics providers
  • Cookie consent management providers
  • Accessibility service providers
  • Form and communication service providers
  • Technology and security vendors

These service providers are authorized to use information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, patients, staff, or property.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental consent. If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to remove such information.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, disclose, and retain
  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information, subject to applicable exceptions
  • Limit certain uses of sensitive personal information where applicable
  • Not be discriminated against for exercising your privacy rights

Bella Vita Dental does not sell personal information and does not share personal information for cross-context behavioral advertising purposes.

To exercise your privacy rights or submit a privacy-related request, please contact our office using the information provided below.

HIPAA Notice

Bella Vita Dental is a healthcare provider and complies with applicable federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Any Protected Health Information ("PHI") collected, maintained, used, or disclosed in connection with patient treatment, payment, or healthcare operations is governed by our separate Notice of Privacy Practices, which is available upon request at our office.

Please note that information submitted through general website forms, contact forms, or online appointment requests may not be considered Protected Health Information unless and until it becomes part of your patient record.

Patients should avoid submitting sensitive medical information through unsecured website forms unless specifically instructed to do so.

Your Choices

You may choose not to provide certain personal information; however, doing so may limit our ability to respond to inquiries or provide requested services.

You may also:

  • Request access to certain personal information we maintain
  • Request correction of inaccurate information
  • Request deletion of information where permitted by law
  • Manage cookie preferences through our cookie consent tool
  • Adjust browser settings to control cookies and tracking technologies

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with an updated effective date.

Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, accessibility concerns, or your privacy rights, please contact:

Bella Vita Dental
3900 Fifth Ave #270
San Diego, CA 92103
Phone: (619) 810-1864

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.